I am a front desk manager of a resort in Ormond Beach, Florida. I typically do not go on vacations and stay in hotels/resorts because I tend to sabotage my experience with finickiness. I had a great time. Check-in was easy and flawless, as was checkout. I was never disturbed during my stay. The room was very clean. While some of the room was a bit dated, it did not affect the ambiance or the cleanliness of the unit. There were only two things I found issue with- When I made my reservation with expedia, I was told I had a unit with the balcony over looking the pool. When I arrived to the room, if I strained my neck, I could get a sliver of pool view. My view was of the lake, while pretty was not what I expected. My second complaint that in the evening I went to get 2 pool towels and I was told where they were. When I explained there were not any left, I was told they did not have anymore with no alternative given on what else they could do. Overall, I enjoyed my stay and will be coming back on the very first chance I get.

Hotel was nice, clean, but does not have enough parking spaces for both building. I was asked to park at another lot across the resort, they do not provide security for other lot & my car was broken into. There's a night club across the resort & area is not too safe.