The resort is beautiful with gardens, various pools, views of the Dead Sea and Israel, it is set up nicely like an old arab city. As all hotels in Jordan, I find the staff and Jordanian people in general very kind, friendly and helpful and they all speak English well. I have been to more Moevenpick resorts (Petra and Aswan), but I have to say I was a bit disappointed with some aspects of the resort. There isn't enough staff to check you in at reception. Our bags arrived in our room well before we did. The buffet restaurant is extremely busy and really too small for the number of guests and the kind of guests. There are families (large families with small children), conference delegates and couples. These groups don't really go well together and a romantic dinner for two is out of the question. Breakfast is the same. The food is great, but staff cannot handle the amount of guests and the restaurant is too small. Other restaurants like the Grill are excellent, but very pricey. The Zara Spa is great, even if you just attend as a day guest for each, it is a lot quieter, your own infinite pool and the best sunset views of the resort. Overall a great experience, but beware of the crowds!