My children and I had a wonderful stay at Kingsmill, and look forward to returning someday! There are dozens of reasons to love this place and only things that I didn't love. The first is that the washing machine in our suite did not work. It did not need a repair, it merely needed to be leveled. I spoke with the staff five times about this before giving up. The back right leg was adjusted too low, and simply needed to be raised an inch. It was in a closet, so I couldn't do it myself. Maintenance could not figure it out. I expect nice, working appliances at a resort of this caliber. It would wash the clothes, but shut down during the spin cycle, so it took over 2 hours to dry a load of wringing wet clothes. This absolutely DROVE ME TO DISTRACTION on my trip. Williamsburg in August is hot and sweaty, and we were re-wearing clothes. I was offered laundry service, and a convenience credit though. Secondly, the fees are expensive. The restaurant prices didn't shock me, as I come from the New York Metro area. However, fees for tennis, golf and the spa are high, and resort guests are offered the same prices as the public. That being said, we loved staying at Kingsmill! The grounds are immaculate. Our suite was right on one of the golf course and had a beautiful view. The tennis courts are plentiful and nice. We were near a pool and the main building. There are so many activities in the area, we never made it to the indoor pool, but the bar, snack bar and restaurants we went to were lovely and the food was good. The breakfast buffet in the dining room overlooking the James River was a highlight. The suite was roomy, comfortable, and had very nice furnishings and décor. I enjoyed sitting on the back porch. The bed and pillows felt like sleeping on a cloud. All of the staff there is amazing – so warm and helpful. They offer free golf cart rides around the resort, and free shuttle service to Busch Gardens, Water Country and Colonial Williamsburg – no parking worries! It’s only about 2 miles from Busch Gardens, but you’d never know it. It is set way back from the main road, and feels very exclusive and quiet. There is tons of stuff to do in Williamsburg and at the resort. Recommended!